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Frequently asked question

    You can view your wallet balance/statement and its associated details under "My Order Section"
    In case you are not satisfied with a product received you can return it to the delivery personnel at time of delivery or you can contact our customer support team and we will do the needful.
    Once you have placed your order you will not be able to make any changes. Please contact our customer support team for any modification of order.
    In case of a delay, our customer support team will keep you updated about your delivery.
    The Wallet is a pre-paid credit account that is associated with your Pallimart account. This prepaid account allows you to pay a lump sum amount once to Pallimart and then shop multiple times without having to pay each time.
    On the payment page there is a box where you can enter any coupon code that you have. The amount will automatically be deducted from your invoice value.
    If we are not able to delivery all the products in your order and you have already paid for them online, the balance amount will be refunded to your bank or wallet account and you can use it at any time against your future orders.
    Cash on delivery means that you can pay for your order at the time of order delivery at your doorstep.
    You can check your order detail in track your order section, an order confirmation e-mail and SMS containing your order details and verification code will be sent to your registered email ID and phone number.
    Yes, you can add multiple delivery addresses in your account.
    Each email ID/Login ID address and contact phone number can only be associated with one customer account.
    You can register by clicking on the "Sign Up" link at the top right corner of the homepage. Please provide the information in the form that appears. We will send a one-time password (OTP) to verify your mobile number. Post verification, you can start shopping. New User_ Sign Up Choose your location_Choose items you want to buy from Category section or by searching on search bar_Add to cart Make payment_ Order will be delivered at your doorstep
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